An insurance provider wanted to modernize how it provided a seamless and
easy insurance buying experience. They sold a variety of products already including
general liability. The company was looking to modernize its systems and
change the buying experience.
They needed architectural support to help them achieve this while equipping their
development teams with better tools and methods.
The company inherited a code base that was not suited to their needs because the software required manual intervention. They wanted the software to be more direct to consumers. The codebase was not a cloud-native architecture so there were scaling concerns. In addition, the team was struggling in their transition to agile methodology and processes. The client needed to get an outside opinion about some of the vendors that they were working with to make sure that all risks were identified with a potential software upgrade. They also needed assistance with their goals and objectives, and training in agile tools.
The client invited us as a trusted partner to help oversee a relationship with a new vendor. The client was looking to spend a “significant investment” on a large project. Through collaboration and strategy sessions, Our team was able to model leadership behavior to assist the client’s team in managing organizational change. Our team created an automated pipeline to assist with the timing and frequency of deployments and to reduce risk and errors. we also introduced the use of Azure DevOps as a tool to increase transparency and improve productivity. In addition, We took on the role of the architect to align the organization as it executed the massive transformation project, aiding the technology executives in accomplishing the mission.
Automated deployments help the client by reducing the amount of downtime and providing the opportunity to do multiple deployments in one day. The client will be able to release incremental changes to their software on a regular basis. In addition, the client has initiated a transformation into improvements of processes based on Clear Measure’s recommendations. A tool has been developed to track metrics and measures of success. Also, the engineering team had clarity of alignment by having architectural blueprints to guide the modernization process.